One of the typical reasons to get a hosting server of your own is the fact that you will have full control over the software environment and you could install anything you'd like. This will permit you to run applications which need certain software in order to be present on the server, which isn't possible with a shared hosting server in which you can install software just in the account, but not on a root level. In case you are not very familiar with this kind of matters, nevertheless, you may face difficulties because managing a hosting server of your own differs from managing a standard shared web hosting account. In this light, we offer an upgrade with our hosting server solutions called Installation & Troubleshooting, thus our admins can deal with different tasks which should be carried out or can resolve a variety of issues that you may experience.
Installation and Troubleshooting in VPS
The upgrade comes with 60 minutes of custom work on your web server, so if you get any one of our virtual private servers plans, you can take advantage of this service and have our administrators carry out a variety of tasks that you can't carry out yourself or you just have no time. They could install and set up any piece of third-party software for you if the installation is complicated or they can troubleshoot any app that does not work efficiently for some reason. You could add the upgrade to your plan as often as you wish depending on the time needed for a certain task and its complexity. Any remaining time will remain available in your account for the future and you shall be able to see how many minutes are left within your billing Control Panel. Our Managed Services upgrade includes thirty minutes of custom work on your server also, but if you need more than that, you could always add the Installation & Troubleshooting upgrade with a couple of mouse clicks from the billing area.
Installation and Troubleshooting in Dedicated Hosting
You may add the upgrade to any one of the Linux dedicated servers hosting packages we offer at any time that you need it. If you need any custom work from our admins immediately after your hosting server is set up, you'll be able to acquire the upgrade during the hosting server signup process, or when you need something to be executed later, you'll be able to add the upgrade from your billing CP. The Installation & Troubleshooting service offers 60 minutes work from our administrators on your hosting server, so in the event that you come across any problems to install a third-party software or some program gives errors and does not work the way it ought to, our experts can help you in a very timely manner. If a task takes less than one hour, the remaining time will be available for future tasks and you'll be able to see it within the billing area. This upgrade is ideal in case you do not have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you run out of the thirty minutes custom work it includes.