When your website hosting supplier supplies live chat support, you will be able to speak to an agent in real-time and find out useful info or get an issue resolved in a timely manner. The key advantage of using chat rather than calling to consult with a live person is that you'll need only a computer with world wide web access, so that you won't pay any fees if you are in a different state or country. Furthermore, it is a lot quicker to copy and paste data for example domain names, usernames or error messages in other words details which are sometimes hard to give to the other party on the telephone. The live chat is also a considerably faster solution to contact your website hosting company's support team compared to using a ticketing system. Last, but not least, in case some problem requires a bit more time to be resolved, you are able to do something else entirely while you wait for assistance on the live chat, so that you won't lose time - something that is not possible if you are on the phone.
Live Chat Support in Cloud Web Hosting
As we acknowledge the fact that a lot of issues are easily resolved if you talk with a live person, we offer a live chat service for all our prospective and active customers. Our chat is accessible every day and our support representatives can assist you with a number of questions and troubles. In case you aren't our client yet, you can find out more about our cloud web hosting packages and the website hosting platform in general so as to make sure that your sites will run efficiently on our servers. If you already have an account and you've got some questions or you encounter any kind of issues with some of our solutions, you will be able to get in touch with us through the live chat and we will supply you with the required information or assist you to troubleshoot the problem. You will have to open a support ticket for some issues which need more time or the help of a system administrator, still for a lot of standard issues you'll get help right away.
Live Chat Support in Semi-dedicated Hosting
The live chat support service that we supply is online every single day, even on holidays and weekends. It is the best way to find out more details about our Linux semi-dedicated packages in case you do not have an account yet or to get an issue resolved if you are a customer and our support representatives will help you right away regardless of the time of the day you join our chat. In case you are hesitating which plan is better for your websites, if you need advice whether you need a particular upgrade and how to obtain it or in case you've got problems setting up an e-mail account on your machine, you can contact us and we will give you the needed details promptly. Our live chat is accessible even after our telephone lines go off for the day, which means that if you have an account here, you can be sure that you will always enjoy prompt help with any question or trouble that shows up.