A 99.9% Server Uptime
We have built our cloud web hosting system using dependable hardware and heavily tweaked software. Our sysadmins have installed a modified version of Security–Enhanced Linux on each of our servers to ensure the highest level of security and reliability. We’ve installed several DDoS protection tools combined with highly effective firewall software to make sure our internal network is invincible and secure.
All Linux cloud web hosting packages plans come with a 99.9% server uptime guarantee. And regardless of which datacenter you pick, our uptime guarantee remains the same.
A 99.9% Network Uptime
If you want to offer an enterprise–class web hosting service, you can rarely rely on the default network configuration in a datacenter. We’ve built our very own custom network in order to ensure a lightning–fast connection speed with the rest of the world.
And thanks to this, irrespective of which data centers you pick: our USA data center, our UK data center, in our data center Finland, in our Eastern Europe data center or our Australian data center, you will enjoy a guaranteed 99.9% network uptime. And this uptime guarantee is valid with all web hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
Our company offers a 30–day money–back guarantee with all our cloud hosting packages. In case you’re not delighted by our services, or if you think that they are inadequate, or if you decide that you want a Linux VPS packages instead of a cloud hosting account – we will give you a refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain total control over your domains even when you close your hosting account with us.
24/7 Technical Support
If you’ve ever been forced to wait for hours to receive a response, you’re probably aware of how infuriating this can be, particularly if your site is on the line. This is the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technical support engineers will be at your disposal and they’ll answer you in less than 1 hour. And the best thing is that their average response time is well under twenty minutes!