Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help staff is taught to promptly take care of all Linux cloud web hosting packages clients’ problems and advice questions. Through our ticketing system, it’s possible to submit your request and a support team member will most likely go back to to you within maximum 60 minutes. Basically, practice indicates that the ordinary response time period is Twenty minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily write to us 24x7x365 with any issue you could have associated with our products and services. We now have qualified professionals available continuously to generate instructions whenever needed. You’ll be able to the ticket system or post a message at any time, alternatively you can grab the phone or make use of the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel offers a thorough knowledge base which is included in all areas. In each area, you will find a Help button that will load for you a variety of step–by–step online classes on how to make use of a certain element or conduct a particular action. Furthermore, we have produced educational clips that allows you to get a better idea of the Control Panel’s interface.