Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center

  • You will find nearly all the answers to your questions in the user–friendly Help section incorporated into HQWebHoster’s Website Control Panel. It features an immense knowledgebase with commonly asked questions and detailed help articles contributed by our trained help desk support team.

  • Top quality support service

  • Instructional Videos

  • If you want to watch how an action is achieved or how a problem is sorted out, rather than just reading about it, then examine our collection of educational video tutorials. They address many different issues and will help you swiftly find your way around our Website Control Panel.

  • Intuitive help center

  • A 60–Minute Support Ticket Response Time Guarantee

  • All our semi–dedicated servers are backed up by a 24x7 customer care service and include a sixty–minute response time guarantee. Our skillful technical support engineers will be online for you 24x7 and will fix any issue that you might face within maximum 60 minutes after the helpdesk ticket submission. In the majority of instances, an answer will be given to you in less than 20 minutes.