1 hour ticket response
Prompt support is our fundamental task and that is the reason why we’ve got a team of skillful technicians who will be happy to provide a quick reply to any question that you could possibly have. Just send your technical support ticket from the Website Control Panel and we’ll reply within sixty minutes in the worst case scenario. In fact, we work hard and aim for a 20–minute support ticket response time.
A Top–Class Technical Support Service
Each member of our tech support staff has many years of experience in the Linux cloud web hosting packages business and almost all of them have been with us for at least 5 years. They are all eager to answer all your requests in the most professional way possible.
An Intuitive Help Section
Built into the Website Control Panel is an easy–to–browse Help Center, which offers different information sources. You can search through a frequently updated knowledgebase featuring web hosting account administration articles and site management articles, check our educational video tutorials or check out the F.A.Q. library.