Q: Why do I need to move my website? What does website migration include?
A: The web site migration service that we are offering is free of cost (to a certain extent). We’ll transfer your web site(s) to our first–class cloud hosting platform without you needing to do anything. We know from personal experience that changing web hosting providers can result in lost data and undesired network downtime. Because of this, we will accomplish all that for you at no cost!We have seasoned administrators whose principal task is to ensure that your website performs exactly as it did on your previous hosting platform. Our administrators are experts in migrating custom–made sites, as well as sites that are based on well–known scripts like Joomla™ and WordPress.
Q: Just how long will the website migration procedure take?
A: While we can’t give you a precise ETA, because there are a lot of variables, among them the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll try our very best to transfer your web site within 48h, and in some cases – within 24h (if the content is not very large).
Q: Do you require anything from me before you start transferring my web site?
A: Yes. We’ll need to have the name of the website that you would like us to move. We’ll also need a way to access your old web hosting account so that we can get the content associated with your website.
Q: My current web hosting account has delicate data inside. How can I rely on you?
Q: Will there be any outage for my website?
A: Your site will continue to work exactly like it did before with your old hosting provider. After we have finished the transfer, your website will be configured to work on our web hosting platform and we will ask you to preview it. If everything is working properly, all you will need to do is modify the NS records corresponding to your domain name. Your site will be transferred to us with no downtime.
Q: Will my old web hosting provider need to provide any info/assistance?
A: Nope. Aside from your login info for the Control Panel, we don’t require anything. We’ll never touch base with your hosting provider. They won’t know anything about the migration either.
Q: Which hosting providers can you transfer content from?
A: We can migrate your website from any web hosting provider or any Linux–driven hosting platform as long as we can gain access to the Control Panel and there is File Transfer Protocol access available.The only sites that we can’t migrate are those based on closed–source software applications like Wix, BaseKit, Jimdo, Website Tonight, Four Square and Mr Site.